What is important to know about using Paypal?
Buying at Akisashop, is it secure ?
Where can I turn to, if have I more questions?
Why do I have to login and give my personal data?
- With your login you can use all our Services. You can create a shopping
- cart over several sessions, look at the process of your order und
see older orders again. Besides we need the data, to send the order as fast as possible.
Why do you need my phone number?
- Sometimes we have questions about an order. We want be fast and
want to clarify them as soon as possible. Only in suh cases
we allow us to call you directly. We
guarantee, that you will not get any commercial calls.
Why do I have to pay my order in advance, by bank transfer or Paypal?
- Well we want to be cheap. If we offered invoice, we would have to
calculate in our prices a number of bills which are never paid . This
is why we only offer money order, paypal or - in Germany - cash on
delivery.
moneyorder |
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the simple and fast option |
You have to do: |
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Pay in advance to our bank account |
The money arrieves: |
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One or two days within Germany and often in the EU, outside the EU it may take longer |
We send orders: |
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Normally the day after money receivement |
Paypal |
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the expensive way for us, for creditcard users |
You have to do: |
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You need an account by the company Paypal in Luxembourg |
The money recieves: |
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Just in time, if you have money on ypu paypal account, if not it may take some days. |
We send orders: |
| Normally the day after money receivement |
cash on delivery |
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the expensive, not really better option |
You have to do: |
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Chose Cash on delivery and pay directly to the Hermes driver, when
you recieve the shippment. |
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You pay additional 3,50€ COD - fee and get
your order only by Hermes ProfiPaketService |
We send orders:
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Normally the day after money receivement |
.
What is important to know about using Paypal?
- A lot of people do not know, that Paypal is expensive for the recipient.
Each transactions costs us via Paypal (e.g. within Germany) 0,35€
plus 1,9% from the invoice amount, and it is not alloweed to
turn over the fee to the Paypal paying customer as many shops do! We have no extra fee for paypal and best prices for all customers.
- If paying via banc is not possible (e.g. from abroad) or you need to have your things fast feel free to use paypal. If not, we would be happy if you trúst in us an use money order.
- Paypal is not possible in combination to our discount system.
Buying at Akisashop, is it secure ?
- Shopping at Akisa is very save. We offer encryption of your data
via SSL - Protcoll.
- Our phone- and faxnumber is no expensive 0180 or
0900 hotline, but a normal home-phone number. A lot of customer
call us for free with their telephone flatrate. You also can contact
us via email an ask for a call back.
- Akisa OHG ca be found in the german trade register.
I live in Switzerland, what do I have to attend for?
- Dear Swiss, we are sorry but the shipping costs to Switzerland
are very high. But there is a litte trick. If you are in Germany sometimes or have somebody here,
have the order sent to a Hermes Paketshop gerneral delivery in Germany, e.g. near the border to Switzerland. Then we can charge german shiping costs.
- Also bank transfers make sometimes trouble: In most cases the blank was not filled out correctly. Attend that the valuta is
Euro (EUR) and use SEPA, the new European bankingsystem. In using this, banc cost should be lower then without SEPA.
I am the owner of a business, are there any discount for businessmen?
- Yes there are discounts for businessmen. But normally you will have to pay in advance(minimum for your first orders), too. Paypal and Cash on delivery are not possible.
Step 1 |
10% discount |
Pre-condition:
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- presentation of trade certificate
- no order via Paypal or Cash on delivery
- no prevoius minimum sales volume |
Discount-permission:
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- 10% on the shop price
- excluding special offers, ovens and courses |
Debit: |
next order after presentation of trade certificate |
Step 2 |
20% discount |
Pre-condition:
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- presentation of trade certificate
- no order via Paypal or Cash on delivery
- if 600€ minimum sales volume total is exceeded (without ovens, courses only from Desicon)
- for Artclay - products presentation of min. Level-1 Certificate
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Discount-permission:
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- 20% on the shop price
- excluding special offers, ovens and courses |
Debit: |
next order after completion of pre-condition |
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Step 3 |
30% discount |
Pre-condition:
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- presentation of trade certificate
- no order via Paypal or Cash on delivery
- if 1200€ minimum sales volume total is exceeded (without ovens, courses only from Desicon)
- for Artclay - products presentation of min. Level-1 Certificate
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Discount-permission:
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- 30% on the shop price
- excluding special offers, ovens and courses |
Debit: |
next order after completion of pre-condition |
- For orders lower than 100€ you have to pay 3.90€* for shipping .
From 100€ up shipping is free in Germany. For orders outside of Germany see our shipping page for more information.
- We normaly ship by Hermes Logistik. If you want
a shipping via DHL, you will have to pay the difference costs.
- If you use the Paypal or COD you will get the normal shop prices and no dicount for this order.
Where can I turn to, if I more questions?
- Use our contact - blank at the contakt - site
- Ca?ll us: Telefon 0941 / 602 1178 or send a Fax
to the same number
- Send us an Email to kontakt@akisa.info
We are glad to help you!
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