Akisa OHG conditions

1.		Territory and General
1.1.		Our general terms and conditions are applied to all orders, deliveries and other services.
1.2.		It is only with the receipt and date of our order confirmation the sales contract concluded to be effective.
1.3.		With the sending of the order the customer accepts explicit our general terms and conditions at the time of orders relevant version.
1.4.		Orders without fully delivery dress and phone number will not be accepted.
1.5.		Invited and special offers are without obligation and only for the time in stock.
1.6.		We assume no liability for printing errors or falsities.

2.		Privacy
		Please read our privacy policy here: 'Privacy Policy Declaration'

3.		Prices and Payment
3.1.		All prices are in Euro including the German VAT (7% for books, 19% for all other Products in the shop), but without shipping.
3.2.		Delivery for consumers only does take place against prepayment at our bank account or against payment by Pay pal (on request).
3.3.		Invoice not paid within 30 days will be deleted without claim of delivery, if the invoice still will be paid. The amount invoice will be paid back, less the originated costs.
3.4.		For deliveries are applied the sale prices and conditions be valid at the day of order.
3.5.		Subject to alternation of prices in cause of the actual market situation.
3.6.		Contract good will is our property, until completely payment.

4.		Shipping costs and delivery
4.1.		In Germany the actual scales of the mail order companies, products are send with, plus packing are applied.
4.2.		Deliveries in EU countries and non EU countries are possible. The freight-costs are the prices of the mail-order companies plus packing.
4.3.		More about our actual shipping cost will be found at the heading "Shipping" on our website.
4.4.		The shipping costs inclusive packing will be told the customer at the time of order and by preliminary invoice.
4.5.		The orders handling starts after receipt of payment. Cheque and credit card are not accepted.
4.6.		The delivery takes place on stock by a mail-order company to the address declared by the customer. Are products not on stock, the customer will be informed and a probable date of delivery will be advised.


5.		Packaging and Battery Ordinance
5.1.		We are required under the provisions of the Ordinance to take back packaging of our products that bear the mark of a system of disposal (such as the "Grüner Punkt" of the Duales System Deutschland AG), and have to take for its reuse or disposal. If you have questions about the return of the packaging, please contact with such products, please contact us. We will then call a local repository (recycling center, yellow bin, recyclable bag) or a waste management company in your area, which receives packaging free. If this is not possible, you have the opportunity to send the package to us. The packs are used by us again or disposed of in accordance with the provisions of the Ordinance.
5.2.		Dispose of used batteries, as prescribed by law - the disposal of household garbage is loud battery regulation specifically prohibited - to a local collection point or put them for free to a local dealer. Acquired by us batteries you can use to return to us free of charge at the address below or by mail with sufficient postage back to us. By postal service: Akisa OHG Tulpenstr. 5 93 161 Sinzing Germany Batteries which contain harmful substances are marked with the symbol of a crossed-out wheeled bin. Under the garbage can icon is the chemical name of the pollutant - for example, "Cd for cadmium. Pb for lead, or "Hg" for mercury.


6.		Customers right of cancellation
		Begin of revocation instruction You can cancel your contract within 14 days from the date on which the goods have taken possession of you or a third party named by you, other than the carrier or has without cause with a clear statement (eg letter, fax , e-mail). The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation. You can use the withdrawal form. The revocation must be sent to: By Mail: Akisa OHG Tulpenstr. 5 93161 Sinzing Germany Or by email: kontakt@akisa.info Or by fax: +49 (0) 941 602 1178 Consequences of revocation In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or in part, or only return them in a deteriorated condition give us the performance received and benefits (eg benefits of use), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond testing the properties and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to where you teach us within 14 days from the day of withdrawal, to be returned. You have to bear the regular costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 14 days. The period begins for you with proof of return or the receipt of the goods by us, whichever is the earlier. End of cancellation conditions

7.		Reclamation and warranty
7.1.		Defects have to be announced in written from immediately (for transport defects at the latest 5 days after receive of the goods).The same applies to Reclamation of incomplete or wrong delivery.
7.2.		Little discrepancies of dimension or colour don’t entitle the customer to claim.
7.3.		If the reclamation is qualified, the customer has the right to choose credit or compensation delivery. Not prepaid shipments will not be accepted. If the claim is justified, the postal rate will paid back.
7.4.		For warranty the actually procedures by law are applied. Akisa OHG reserves the right to deliver replacement or abatement of the defects.
7.5.		Products, which are not liable to warranties, are excluded from warranty (e.g. batteries).

8.		Obtaining performance by fraud
8.1.		The Akisa OHG advises customers, that a false statement of name, bank account or reliability is criminal.
8.2.		The Akisa OHG advises customers, that a false statement of name, bank account or reliability is criminal.
8.3.		Attempted defraud will filed charges axiomatic.

9.		Place of completion, jurisdiction, and applied law
9.1.		Place of completion for delivery an payment is, the principal office of Akisa OHG, D– 93161 Sinzing.
9.2.		Jurisdiction for legal dispute is Regensburg.
9.3.		Exclusively German law is applied.

10.		Severability clause
10.1.		If several terms, no matter the case, are or become invalid, the virtue of the other terms will not be affected by this.
10.2.		By invalid terms the common interpretation of law is the base of making decisions.

11.		Our address an more information:

		Akisa OHG
		Tulpenstrasse 5 D – 93161 Sinzing Germany

		phone & fax.: +49 (0)941 / 602 – 1178

		email: Kontakt@akisa.info

		Trade register: HRA 7624 – register court Regensburg Principal Office: Sinzing VAT–ID Number: DE 254965901 Tax Number: 244/150/58507

		Managers: Stefan Süß, Roswitha Schwarz

		Bank account
		Account number: 227030 Bank identification code: 75069078 Bank name: Raiffeisenbank Sinzing
		IBAN: DE17750690780000227030 BIC: GENODEF1SZV
		Bank address: Raiffeisenbank Sinzing Kirchplatz 2 D – 93161 Sinzing Germany
11	Where can I go to the statutory reservation pursuant to Article 14 para. 1 ODR-VO?	The online dispute resolution under Article 14 (1) of the ODR: The European Commission provides a platform for online dispute resolution (OS), which can be found at https://ec.europa.eu/consumers/odr.